Remote Call Center Representative – Conduent ($16/hr)

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🌐 Job Opportunity: Remote Call Center Representative – Conduent ($16/hr)

Location: Remote (Virginia Residents Preferred)
Company: Conduent Commercial Solutions, LLC
Job Type: Full-Time
Compensation: $16 per hour
Work Hours: Monday to Saturday, 8:00 AM – 11:00 PM EST (Shifts may vary)
Training: 7 Weeks Classroom + 2 Weeks Nesting (9:00 AM – 5:30 PM EST)
Remote: Yes
Application Deadline: Rolling until filled

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Job Summary

Conduent is hiring passionate and empathetic individuals to join their Healthcare Call Center team. If you enjoy helping people and can manage complex customer interactions, this position could be your next career step.

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Key Responsibilities

• Handle 30–40 inbound healthcare-related calls daily
• Support customers with Benefits, Enrollment, Eligibility, and Claims
• Explain Medicare Part D and Medicare Advantage (Part C)
• Navigate multiple client systems and databases accurately
• Ensure one-call resolution and provide follow-ups when needed

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Why Join Conduent?

• 📈 Career Advancement Opportunities
• 🏥 Health, Dental, and Vision Insurance (Day 1 coverage)
• 🕒 Paid Time Off (accrued after 180 days)
• 🎓 Paid Training
• 💻 All Equipment Provided (Computer, Monitor, Headset, etc.)

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Basic Requirements

• High school diploma, GED, or higher
• Must pass a customer service assessment and typing test
• 100% attendance during training is mandatory
• Reliable, high-speed internet (25 Mbps Download / 10 Mbps Upload)
• Quiet, distraction-free home workspace

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Excluded Locations

Conduent is not hiring from the following:

• States: AK, CA, HI, MA, IL, MT, NY, WA, CT
• Metro Areas: Minneapolis (MN), Chicago (IL), NYC (NY), Portland (OR), Seattle (WA), Denver (CO), Montgomery County (MD), Washington D.C.

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About Conduent

Conduent serves Fortune 100 companies and over 500 governments by delivering mission-critical services and digital business solutions. Join a team that values empathy, quality, and inclusion.

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Ready to Apply?

Complete a short 20-minute application that includes a skills assessment and typing test. Make your next career move with Conduent!

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